Cookies As A Marketing Tool

Written on July 18, 2007 – 11:26 am | 181 views | Posted in Web Site Traffic by User Imageadmin (Who am I?)


In the individual entry

Cookies are very powerful and highly debated internet marketing tool. Many people do not trust cookies or they do not know what they are. Cookies can be useful in collecting very useful visitor related information which can be used to fine tune products and services.

Lou Montulli, a former Netscape Communications employee, developed cookies. Netscape referred to this process as “State Management” since they introduce a state to the stateless HTTP (Hyper Text Transfer protocol). The name Cookie was derived from UNIX objects called Magic Cookies.

Cookies are ID’s assigned to your browser by a server and stored in a text file on your hard drive. Whenever you visit a web site your browser requests the sites’ pages from the server where the site is hosted. This server then assigns a unique ID to your browser, which can be used to collect information and store for later use.

Companies are now able to target users and segment them on the basis of their browsing habits. Commercial firms find this information very useful and also federal web sites use cookies to track their users too. There are more than 70 federal sites currently using cookies.

Your age, occupation, lifestyle, income level, marital status, browsing habits, product interest, and buying preferences can be gathered using cookies. How this information is used, depends on the individual companies collecting the information. They can use cookies to improve their products and services thereby reducing the gap between your expectations and the usefulness of these products and services.

Cookies also allow customization of the site you are visiting, say you prefer a particular type of music or have a specific interest or prefer certain types of graphics that is recognized by the sites marketer. Your next visit to the site can be customized playing that particular music or maybe by showing you stories related to your interest or displaying the graphic interface that you prefer. Special discounts or custom buying options can be offered to you, making your experience unique and more enjoyable at this site.

There is a huge debate as to whether cookies are an infringement on your privacy. There are a lot of companies that have misused this information collection tool. Hence, sometimes it appears that cookies are an evil built into the internet. This is however not the complete picture.

Every time you are asked whether you want to accept or reject a cookie, try to read the policy of that site only then decide whether to reject or accept their cookie. The web site is responsible for conveying their policies and to make it clear as to whether the company will share or sell their database to other companies, etc.

Cookies are definitely an indispensable marketing tool on the internet for a wholesome and richer browsing experience. But, one needs to take certain precautions to avoid unpleasant surprises. You must ensure that the information is only collected for purposes that are legal.

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